Terms of service

IVY Boutique – Terms of Service

Welcome to Ivy Boutique. By accessing or purchasing from our website, you agree to the terms and conditions below. Please read them carefully.

1. General Information

This website is operated by Ivy Boutique. Throughout the site, “we”, “us” and “our” refer to Ivy Boutique.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page for updates.

2. Online Store Terms

You must not use our products for any illegal or unauthorised purpose.
You agree not to reproduce, copy, sell or exploit any part of our website or products without permission.

3. Product Information & Availability

We try to ensure all product descriptions, images and prices are accurate. However, occasional errors may occur.

We reserve the right to:

Correct any errors
Update or change information
Refuse any order if required

All items are subject to availability.

4. Prices & Payments

Prices are displayed in GBP (£).
We reserve the right to change prices at any time without notice.

Payments must be completed at checkout using the available payment methods.

5. Orders & Cancellations

We reserve the right to refuse any order placed with us, including cases of:

Suspected fraud
Incorrect personal details
Breach of these Terms

If we cancel an order, you will be notified and refunded.

6. Shipping & Delivery

Please refer to our Shipping Policy for full details regarding delivery times, tracking and lost parcels.

7. Returns & Refunds

Please refer to our Returns & Refund Policy for full details regarding returns, exchanges and faulty goods.

8. Accuracy of Billing & Account Information

You agree to provide accurate and complete billing and shipping details.
We are not responsible for delays or delivery issues caused by incorrect information provided by the customer.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Liability

We are not liable for any indirect loss, damage or inconvenience caused by using our website or products, except where required by law.

Nothing in these Terms affects your statutory rights.

11. Governing Law

These Terms are governed by UK law.
Any disputes will be handled under UK jurisdiction.

12. Contact Information

For any questions about these Terms, please contact us:

📧 the.ivy.boutique@hotmail.com
📞 07753 902063
📍 Ivy Boutique, 16 Castle Gate, Clitheroe